Irving, Illinois
Not resolved
Customer service
Price Affordability
Product or Service Quality
1 comment

Do not deal with this mgr of used car sales at Andy Mohr Ford in Plainfield,IN. He is rude,will change numbers,question your integrity,accuse you of having buyers remorse,is argumentative,attacking,lacking knowledge,won't discuss in a rational manner your concerns. Doing all of this while you're being subjected to watching him make Ramen Noodles.

Reason of review: Poor customer service.

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Most of the BBB complaints regarding Andy Mohr Toyota are about the financing department. When buying a car they have a few "extra chargers" they throw in. If you have an appointment to buy a car you can count on sitting in the waiting room a couple hours, by this time you just want out and they have slipped an extra $299 to $400 in fees

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